Insights & Reflections

These short pieces capture how I think about leadership, operations, and career growth. Many of them are adapted from conversations and posts I’ve shared on LinkedIn, collected here as a way to give a clearer picture of how I approach my work.

This page will grow over time as I continue to write, learn, and share.

Leading Through Change

Change is constant in network operations—tools shift, architectures evolve, and businesses pivot. The technical challenges are real, but the hardest part is often helping people feel steady while everything around them moves.

I’ve learned that the most important things a leader can provide during change are: context, consistency, and presence. People want to understand the “why,” know what’s expected of them, and feel like their leader is available when questions come up. Technical plans matter, but they only work when the team understands and believes in them.

Automation Is About Trust, Not Just Tools

It’s easy to talk about automation in terms of playbooks, pipelines, and scripts. But what really determines whether automation is successful is trust: trust in the process, trust in the testing, and trust that if something goes wrong, it will be caught and handled.

When we introduced Ansible-based automation for asset discovery and incident workflows, we didn’t start with the most complex tasks. We started small, documented everything, and made sure engineers understood what was happening behind the scenes. That gradual approach helped the team see automation as an ally, not a threat.

Developing Engineers Into Leaders

One of the most rewarding parts of leadership is watching engineers grow into leaders themselves. That growth doesn’t happen by accident—it comes from giving people ownership, backing them up when things are hard, and offering honest feedback along the way.

I try to give team members room to run projects, make decisions, and learn from the outcomes. When they know they have support, they’re more willing to take smart risks and step into leadership moments—whether or not they have a formal title yet.