Executive Summary
The 30-second version
Senior technology leader with 15+ years of progressive experience across enterprise infrastructure and global operations.
Known for translating technical risk into business options, improving reliability at scale, and building teams that execute calmly under pressure.
Strong financial mindset — budgets, tradeoffs, and ROI — with hands-on credibility across networking, systems, security, and automation.
Trusted advisor to executive leadership with a track record of modernizing infrastructure, improving operational resilience, and developing technical talent across complex, multi-site environments.
Core Strengths
Enterprise IT Strategy
Infrastructure & Operations
Service Reliability
Risk Management
Budget Ownership
Automation (Ansible / Python)
Executive Communication
Global Team Leadership
Cybersecurity Initiatives
PCI DSS & ISO Audits
Business Continuity
Vendor Management
Experience
Professional Experience
Telamon — Associate Director of System Administration
Apr 2026 – Present
- Direct the Systems Administration team, providing executive-level oversight of personnel development, workload optimization, performance management, and long-term career growth planning.
- Partner with the Director of IT Infrastructure to define and execute enterprise IT strategy — spanning lifecycle management, infrastructure modernization, cost optimization, and organizational resilience.
- Govern a broad infrastructure portfolio encompassing Windows and Linux server environments, VMware/ESXi and Hyper-V virtualization, network infrastructure (routers, firewalls, switches, wireless), circuit management, cloud services, and third-party platforms.
- Maintain ownership and service integrity for core enterprise capabilities: Active Directory, enterprise messaging, file and print services, SharePoint, security platforms, backup and disaster recovery, and identity and resource administration.
- Lead cross-functional infrastructure initiatives by aligning business objectives, technical requirements, vendor commitments, procurement strategies, and stakeholder communications to deliver on scope, schedule, and budget.
- Oversee security and compliance programs including vulnerability management, penetration testing coordination, AV/EDR/MDR platform governance, security monitoring, and regulatory process adherence.
- Own escalated production incident response — directing rapid service restoration, root-cause analysis, corrective action planning, and the development of preventive controls and operational standards that strengthen long-term resilience.
- Leverage automation and AI-enabled tooling to streamline operational workflows, enhance infrastructure visibility, reduce manual effort, and accelerate technical decision-making.
Lead Systems Administrator
Nov 2025 – Apr 2026
- Served as senior technical authority and primary owner for enterprise infrastructure platforms across servers, virtualization, networking, security, and cloud services.
- Drove modernization planning, lifecycle management, and operational resilience; established vendor relationships and infrastructure standards aligned to best practices.
Ingram Micro — Senior Manager, Global Network Operations
Oct 2014 – Nov 2025
- Led global network operations supporting 200+ sites across Americas, EMEA, and APAC — maintaining 99.99% uptime.
- Managed and mentored 55+ network engineers and regional leaders across multiple time zones.
- Implemented Ansible and Python automation reducing MTTR by 25% and improving asset visibility across the global environment.
- Managed a $25.5M global networking budget including forecasting, cross-charging, and vendor negotiations.
- Led enterprise PCI DSS and ISO compliance audits — gathered evidence, communicated findings, and drove remediation plans with internal leadership and external stakeholders.
- Acted as key technical liaison during audits, translating complex infrastructure and security concepts into business-appropriate language.
Earlier Roles — Ingram Micro & United States Army
- Progressive leadership and engineering roles: Manager, Global Network Operations; Lead Network Engineer; Principal Network Engineer; Senior Network Engineer.
- Hands-on design, deployment, and troubleshooting of enterprise LAN/WAN, WLAN, data center, and cloud-integrated networks.
- United States Army Communications NCO and LAN Manager — mission-critical systems in high-pressure, regulated environments. Foundation in accountability, documentation, and readiness.
Education & Certifications
Academic & Professional Credentials
Education
- MBA, Information Technology Management
Southern New Hampshire University — In Progress (Feb 2027)
- B.S. Business Administration
Southern New Hampshire University — GPA 4.0
Certifications
Cisco CCNA
CompTIA A+
CompTIA Network+
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