About Scott

I’ve spent my career in and around infrastructure—networks, systems, and the people who keep them running. From my time in the U.S. Army managing communications and LAN environments, to leading global network operations teams in enterprise environments, the common thread has always been the same: enable others to execute with confidence.

I’m based in Pennsylvania and currently serve as a Senior Manager of Global Network Operations, with a focus on reliability, automation, and building strong technical teams. Outside of work, I’m a student, a parent, and a lifelong learner, working to balance growth in my career, education, and personal life.

My Journey

• Military Foundation.
  I started in the U.S. Army as an IT Specialist and communications NCO, where I learned how to manage networks and systems in demanding, mission-critical environments. That experience shaped how I think about reliability, accountability, and the importance of clear communication.
• Enterprise Operations.
  I transitioned into civilian roles where I supported and led teams running large warehouse and enterprise networks. Over time, I moved from hands-on troubleshooting into architecture, process design, and ultimately global operations leadership.
• Global Leadership.
  Today, I lead a distributed team of engineers across multiple regions, balancing the realities of 24/7 operations with the need to keep people engaged, supported, and growing in their careers.
• Continuous Education.
  Along the way, I’ve continued formal education through SNHU and ongoing technical learning, working toward advanced degrees and certifications while staying close to the technology itself.

What Drives Me

• Helping People Succeed.
  I enjoy helping engineers grow into leaders, giving them enough structure to feel supported and enough freedom to solve problems their own way.
• Making Complex Things Understandable.
  Whether it’s explaining an outage to a business leader or breaking down a migration plan for a new engineer, I like turning complexity into something people can work with.
• Building Calm in High-Pressure Environments.
  Operations can be stressful. I work to create a sense of calm and predictability, even when the work itself is urgent and high-stakes.
• Learning and Teaching.
  I’m always looking for ways to get better—through formal education, technical labs, or real-world projects—and I enjoy sharing those lessons with others.

Guiding Principles

• Lead with clarity. People do their best work when they understand the goal and their role.
• Own the outcome. Success and failure both belong to the team—and the leader stands in front.
• Stay curious. There is always something to learn, improve, or simplify.
• Respect the human side. Behind every ticket, outage, and project is a person trying to do good work.